- If your item is damage, please contact us immediately
- Keep all damaged packaging for inspection by USPS and Fed Ex
- Send photos of damaged item to firstname.lastname@example.org
- Also include your order number, we can then arrange replacement or refund
- Sale items or Special-order items and Kits are not returnable
- You must notify us within 7 days of receipt and obtain a return authorization number
- Item must be shipped back and received with in 14 days of receipt (return shipping charges are
- Item must be in original condition
- A copy of your original invoice with return authorization number must be included in the box.
- Items that originally qualified for free shipping will be discounted on return to account for the
original shipping charge.
- Refund will be made back to the original card or PayPal account.